Policy

Privacy Policy

This Privacy Policy explains how Wrkpod ("we," "us," "our," or the "Company") collects, uses, and discloses your personal information when you visit our website, use our coworking spaces, book a service, or otherwise interact with us (collectively referred to as the "Services"). In this Privacy Policy, "you" and "your" refer to users of the Services, whether as a customer, website visitor, or any other individual whose information we collect under this policy.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you consent to the collection, use, and disclosure of your information as outlined in this policy. If you do not agree with this Privacy Policy, please refrain from using or accessing any of our Services.

• Changes to This Privacy Policy

  We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. When updates are made, we will post the revised Privacy Policy on our website, update the "Last updated" date, and comply with any legal requirements regarding notification.
  

• How We Collect and Use Your Personal Information

  To provide and enhance our Services, we collect personal information from various sources, as detailed below. The specific information we gather depends on how you interact with Wrkpod and our Services.
  Information We Collect Directly from You.
  When you use our Services, we may collect the following personal information:
  

  1. Basic Contact Details: Name, email address, phone number, and mailing address.
     
  2. Booking & Payment Information: Billing address, payment details, transaction history, and booking preferences.
     
  3. Account Information: Username, password, and security questions.
     
  4. Workspace Usage Data: Details about reservations, amenities used, and feedback provided.
  5. Customer Support Information: Any communication with us via email, phone, or chat support.

  
  Certain Services require you to provide this information. Choosing not to share it may limit your access to specific features.
  Information We Collect Automatically.
  We collect certain data automatically when you interact with our website and Services, including:

  • Device Information: IP address, browser type, operating system, and device identifiers.
    
  • Usage Data: Details about your interactions with our website and Services, such as page views and access times.
    
  • Cookies and Tracking Technologies: We use cookies to improve functionality, analyze traffic, and personalize your experience. You can manage cookie preferences through your browser settings.
    

Information We Obtain from Third Parties
We may receive information from third-party sources, such as:

• Payment Processors: Secure processing of transactions, including billing and fraud prevention.
  
• Marketing Partners: Analytics and targeted advertising partners to improve our services.
  
• Service Providers: Third-party vendors that assist with IT, customer support, and workspace management.
  

How We Use Your Personal Information

We use the information collected to:

1. Provide and Improve Services: Manage bookings, process payments, and enhance customer experience.
   
2. Communication: Send confirmations, updates, and support-related messages.
   
3. Marketing and Advertising: Deliver promotional content tailored to your preferences.
   
4. Security and Fraud Prevention: Detect, investigate, and mitigate fraudulent or illegal activities.
5. Legal and Compliance Obligations: Ensure adherence to laws and protect our legal rights.

How We Share Your Personal Information

We may disclose personal information in the following instances:

• Service Providers: Third-party vendors supporting our business operations, including payment processors and IT service providers.
  
• Business Transfers: In the case of mergers, acquisitions, or asset sales.
  
• Legal Requirements: Compliance with laws, regulations, or legal processes.
  
• With Your Consent: When you authorize us to share your data with specific entities or services.

We do not sell or rent your personal information.

User-Generated Content

If you post reviews or other content on our website, it will be publicly accessible. Please avoid sharing sensitive information in public forums.

Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

Children’s Data

Wrkpod does not knowingly collect personal information from children under 18. If you believe a minor has provided us with personal data, please contact us to request deletion.

Security and Data Retention

We implement robust security measures to protect your information. However, no system is entirely secure. We retain personal data as needed for legitimate business purposes, compliance with legal obligations, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

• Access and Correction: Request access to or corrections of your personal data.
  
• Deletion: Request deletion of your personal information, subject to legal exceptions.
  
• Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
  
• Restrict Processing: Limit how we use your data under certain conditions.

To exercise these rights, please contact us through the provided details.

Contact Us

For any questions about this Privacy Policy or your personal information, please reach out to us at:
‍
WRKPOD
Contact Email - contact@wrkpod.co.in
Business Address - 76-77, Nava India Rd,
KR Puram, Avarampalayam,
Coimbatore, Tamil Nadu 641006
Customer Support Number :+91 9790686968
‍Last Updated: 07-05-2025